Evaluation Support

If you evaluate a LanguageTools product, Canoo offers the following free support services:

  • Extensive installation and integration support in our Developer Zone.
  • Access to the knowledge base (FAQ).
  • Free email support related to first time installation. In such support incidents, please contact us at

Customer Support

If you have acquired a LanguageTools product (as local installation or as web service), Canoo offers all the free support services listed to the left, and additionally the following:

  • Competent email-based support service. In the case of support incidents, please contact us at
  • Minor version upgrades for free.
  • Discount on major upgrades (e.g., new data releases).

Developer Zone

Visit the developer zone to access product documentation on installation procedures, API usage (javadoc), and output syntax.